London, Edinburgh
Wales & Woodbridge
The Professional Deputy Service
The PDS is a professional financial support service that assists vulnerable & elderly people to manage their finances and enable them to live as independently as possible.
Our clients and their interests are at the very centre of all that we do. We enable our clients to be financially secure and independent and remove worry and responsibility from them and their families.
Assisting the Vulnerable
We provide a safety net of financial support for those with disabilities, that ensures the money stays safe, but is also available for the good things in life.→
Supporting the Elderly
Our professional financial assistance service for seniors helps to protect and minimise worry, without taking away independence. →
PDS is appointed to the Office of the Public Guardian panel of Deputies. This is a list of approved firms who the Court and the OPG refer cases and members of the public to.
Our Mission Statement
We support our clients by managing their finances when they are unable to do so or when they want someone to do it for them.
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We only act where it is clearly in the client’s best interests and continue only while that remains the case.
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We focus on relationships rather than services, meeting regularly with clients and caring for their affairs to the standard we would expect for a member of our own family.
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While client affairs remain confidential, we create a trusted “ring of confidence” so that those involved in day-to-day support understand the client’s finances, ensuring important occasions, holidays and treats can be planned and enjoyed.
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For most clients, our service is effectively free. We successfully changed the law to make this possible. See Our Costs for details.
We ‘safeguard your money at all times’, each person is different with individual needs so each package is unique to them.
A shared burden
For someone fiercely independent, but aware of the need for help in managing his or her affairs.
Getting to know you is the most important & first imperative for us; where you are, what you want, followed by what you need.
Someone, not necessarily ourselves, will be your Attorney, who you appoint to act on your behalf, and, so far as possible, at your direction.
‘Keeping me in my home’ - Homecare
Most people have a place they feel safe, and that place is called home. And for everyone, leaving home is the last thing they want.
So we will make sure that’s just what happens; that your wishes are carried out for as long as it is possible.
A 'helping hand'
We may have been helping you manage your money for some time, years, and increasingly you need someone to actively manage your money, pay your bills, including probably, some form of domestic help, which we can monitor to make sure standards are maintained.
Care in a home
Independent Living Home
It maybe that a group home, promoting independence, with specialist staff who will understand what you like and don’t like is in your best interests. We have many clients in this situation. We ensure the maximum money is available to give maximum choice.
Nursing and Care Home
We have a number of clients in a number of excellent establishments where care and quality really matter, where individuals are made to feel special, just as they/we all are.
Our Support Services
We offer a range of financial support services for the elderly and vulnerable including:
Bank Account Administration
The management of bank accounts to ensure everything is in order.
Benefit Claims
Ensuring the Health & Welfare Benefits are claimed correctly
Bill Management
Checking payments such as Utility Bills and Travel Costs and paying all bills and outgoings on time
Office of the Public Guardian (OPG)
Dealing, as necessary, with the OPG
Property Matters
Providing a legal service for property matters – for example tenancy agreements, property purchases and sales.
Budgeting
Budgeting for weekly activities as well as ‘special events, such as holidays
Why choose us
Find out more about how we can help you…
Vulnerable People
If you or a vulnerable person you care for needs help, find out what we offer and why you may choose us for support.
Elderly People
If you or an elderly person you care for needs help, find out what we offer and why you may choose us to support you.
How to ask for support
Our door, phone & email is open week days. We like to meet you in your own home, with everyone who matters to you. But covid shows virtual meetings play a role too.
Dont take our word for it
Have a read of what many of our clients, governing bodies and carers have had to say about us
Your Testimonials
“My capacity is limited and I have one or several learning disabilities. I need assistance for my disabilities, and my disabilities affects the way I understand information and how I communicate.”
David
David’s family were recommended to the PDS in 2017. David was living in accommodation which was a long way from his parents in Suffolk. David suffers from epilepsy, and every time he had a fit, the care team were required to notify the emergency services, as they were...
Stuart in Suffolk
A short story of a life, as told by Neil Cawthorn Stuart came to the PDS as one of our first clients in 2012.He had problems. Problems where he stayed, breaking the place up.Problems in hospital, where he often ended up. Problems with his money. It might be said that...
Amanda
The following is written by Amanda’s uncle. The family have given permission for publication of Amanda’s life in the hope that it will be of help to families in similar situations. Amanda Coleman arrived at Mill Road maternity hospital, Cambridge, on 1st July 1964....